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Schertz, TX
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Our technician came out to perform a full diagnostic on a Samsung oven. This one was a wall oven.
Anyway, the customer complained that the display was very blurry and they could not see the time on the display, nor observe the countdown, etc, as the oven was cooking.
Within minutes I found the low voltage transformer wasn't supplying enough voltage to the display. I replaced the control board that the transformer was on and it fixed the issue.
I was actually able to come back with the part the same day and the repair was completed within 2 hours.
